Refund Policy


I’m so confident that you’ll enjoy the compliments you’ll get from friends and family, and the feeling of confidence you’ll get from knowing that you’ve defeated Dermal Collapse, that I’m offering you a 90-Day, 100% guarantee. If you’re not happy with CeraLift+, for any reason, just write or call and I’ll be happy to refund your money.


How do charges from Del Mar Laboratories appear on my bank statement?
Charges from us will appear on your card statement as 'Del Mar Labs'
Please contact us if you need assistance with clarifying any charges from us.

How do I return my product?
Please use our Self-Service Portal to start the return process, or email us at, and we'll send you return instructions.

What do I do if I received damaged product?
Contact us and we will ship you out a new bottle/s. We are happy to fix this issue for you!

What do I do if my package never arrives?
Contact us and we will give you instructions.

When will I receive my refund?
Once we've received your completed return form with your valid return tracking number, we'll process your refund. Otherwise, we'll issue a refund once our warehouse has received your return, which can take up to 2 weeks.